Factors Associated with the Effectiveness of Hospital Management Information System Implementation
DOI:
https://doi.org/10.37287/picnhs.v7i1.113Keywords:
hospital management information system, hospital performance, information system effectiveness, system quality, user competenceAbstract
The Hospital Management Information System (HMIS) is a critical component in improving hospital service quality, operational efficiency, and decision-making processes. Effective implementation of HMIS supports accurate data management, integrated services, and timely information for healthcare providers and hospital management. However, variations in system utilisation, human resource competence, and organisational support may affect the effectiveness of HMIS implementation. This study aimed to analyse factors associated with the effectiveness of Hospital Management Information System implementation at Alimuddin Umar Regional Public Hospital, West Lampung Regency, in 2025. A quantitative study with a cross-sectional design was conducted involving hospital employees who utilised the Hospital Management Information System in their daily work. Respondents were selected using purposive sampling. Data were collected using structured questionnaires. Data analysis included univariate analysis, bivariate analysis using the chi-square test, and multivariate analysis using logistic regression to identify dominant associated factors. The results indicated that the effectiveness of Hospital Management Information System implementation was significantly associated with user competence, system quality, organisational support, and infrastructure availability (p<0.05). The effectiveness of Hospital Management Information System implementation is influenced by human resource competence, system quality, organisational support, and infrastructure. Strengthening user training, improving system reliability, and enhancing organisational commitment are recommended to optimise system effectiveness.
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