KUNCORO, Shienny; WAHYUNI, Wahyuni; FRISTIOHADY, Adryan; ARBA, Muhammad; SURYANI, Suryani; AKIB, Nur Illiyyin. Service Quality and Patient Satisfaction Assessment Using Servqual and ZoT Models. Indonesian Journal of Global Health Research, [S. l.], v. 8, n. 4, p. 1043–1050, 2026. DOI: 10.37287/ijghr.v8i4.1619. Disponível em: https://jurnal2.globalhealthsciencegroup.com/index.php/IJGHR/article/view/1619. Acesso em: 6 oct. 2026.